A surveyor’s expertise,
by your side.

• At a property viewingThe surveyor joins you live as you look round, first viewing or second.
• Before making an offerUnderstand the visible condition before you decide what to offer.
• Buying from a distanceA friend or relative holds the phone while the surveyor guides them.
• After a survey flags somethingShow the surveyor the item in the report and talk it through.
• A specific concernA crack, a damp patch, a leak or a tired roof.
• A new-build homeLook over the finish before you raise items with the builder.
• Planning works or an extensionTalk through the condition before plans are drawn up.
• Weighing up a builder’s quoteShow the work quoted for and understand what is proposed.
• Renting or inheriting a homeSee the condition clearly before you sign or decide what to do next.

Flettons Omni™ is expert guidance by live video in our own Flettons Plus app, not a survey. If you are buying and want the whole property inspected in person, compare our survey levels.

1. Surveyor

   Let’s start outside. Point the camera up at the roof. What can you see?

2. You

   There’s some green on the tiles near the chimney.

3. Surveyor

   That looks like moss. It holds water, so the roof would benefit from a clean. Can you see any tiles that look out of place or slipped?

4. You

   One on the left looks lower than the rest.

5. Surveyor

   Hold there and come a little closer. That one is worth a roofer looking at, and I’ll note it for the report. Let’s head inside to the bay window next.

Afterwards, everything you looked at together is written up in the Flettons Omni™ Report, with the surveyor’s recommended next steps.

1. 01

   Choose

   30 or 60 minutes.

   Thirty minutes typically covers a couple of rooms or the outside of the building. Sixty minutes, most of the building or all of it.

   

2. 02

   Pick a time

   A date and time that suits you.

   Choose a free slot in the calendar. It is held for you while you pay.

   

3. 03

   Pay to confirm

   Booked. Your call is in our app.

   Pay securely online and the time is yours. Your call appears in the Flettons Plus app, our own app, with a short list of what to have ready.

   

4. 04

   Walk round together

   The surveyor guides.
   You hold the phone.

   At the booked time, open the Flettons Plus app at the property and tap Join. The surveyor joins you live on the video call, says where to point the camera and talks you through what can be seen as you go.

   

5. 05

   Read the report

   The Flettons Omni™ Report.

   The surveyor writes up the topics discussed, with recommended next steps, approves it and sends it to your Flettons Plus profile within three working days.

   

Book a live inspection →

Flettons Omni™ Report14 Example Road, LeicesterPage 1 of 11

Scroll to read the sample

Flettons Omni™ Report14 Example Road, LeicesterPage 1 of 11

Scroll to read the sample

Scroll the report inside the screen. Sample pages from a fictional property.

• A cover and scope that say how the inspection was carried out: live on a video call in the Flettons Plus app, with you or someone you nominated at the property
• The surveyor’s observations on the visible condition of the parts shown, set out like a Flettons survey: outside, inside, services, grounds and surroundings
• The surveyor’s recommended next steps for each area discussed: what to do, by which trade, and when
• Matters to raise with your legal adviser and any further investigations the surveyor recommends
• A plain note of what could not be seen on camera, so you know exactly what the report covers
• Approved by the surveyor before it reaches you, and kept in your Flettons Plus profile

The Flettons Omni™ Report is not a RICS Level 2 or Level 3 Home Survey and is not a substitute for a physical inspection, which is recommended before any legal commitment or significant spending. It does not include a valuation or investment advice. Compare survey levels →